Privacy Policy

1. Information We Collect

We collect the following types of information when you use our services:

Personal Information:

• Contact details (name, email, phone number)

• Shipping and billing address

• Payment information (processed securely via payment processors)

• Order history and preferences

Non-Personal Information:

• Device and browser information

• IP address and approximate location

• Website usage data (pages visited, time spent)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Improve our products and services

• Send marketing communications (with your consent)

• Prevent fraud and enhance security

We do not sell or rent your personal information to third parties.

3. Data Sharing

We may share information with:

• Payment processors to complete transactions

• Shipping carriers for order delivery

• Service providers who assist our operations (under strict confidentiality agreements)

• Legal authorities when required by law

4. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (subject to legal requirements)

• Opt-out of marketing communications

• Withdraw consent where applicable

To exercise these rights, contact: privacy@mooredao.com

5. Data Security

We implement appropriate security measures including:

• SSL encryption for all data transmissions

• Secure servers with restricted access

• Regular security assessments

6. Cookies

We use cookies to:

• Remember your preferences

• Analyze website traffic

• Improve user experience

You can manage cookie preferences in your browser settings.

7. Policy Updates

We may update this policy periodically. The updated version will be posted on our website with a new "Last Updated" date.

8. Contact Us

For privacy-related questions:
📧 privacy@mooredao.com
📞 +86 13966325595